HR & Operations Coordinator
Kitchen Ventures
Full Time
2 Years Experience
Coins Icon £30000 - £35000 / Year
HR & Operations Coordinator
Kitchen Ventures

Full Time
2 Years Experience
Coins Icon £30000 - £35000 / Year
Skills
Fluent in English
Job description

At Kitchen Ventures our mission is to provide high quality, chef-cooked food brands, all in one delivery, via our virtual food hall and network of tech-focussed, delivery kitchens across London.

We’re a small company now, but we’ve got big ambitions and we’re growing fast. 

We’re looking for a motivated and highly organised Recruitment & HR coordinator to join the team, owning the recruitment and onboarding processes of our kitchen teams, as well as providing general HR and administrative support to the wider business.

It's a tough game out there at the moment recruiting chefs - so we'll be looking for someone with tenacity, endurance and ability to think outside the box. 


RESPONSIBILITIES

Recruitment and Onboarding:

  • Leading a speedy and effective recruitment process of all kitchen/chef team members
  • Managing and owning our new ATS System, Harri, ensuring the system is maintained, up-to-date
  • Ensure all recruitment and onboarding documentation exists and up to date - including job ad templates, position descriptions, contracts, Employee handbook etc
  • Posting and updating all job postings as required, utilising Harri’ integrations and other adhoc job boards/forums/channels to ensure an effective and broad reach
  • Proving support and training to Kitchen Managers, so they can manage elements of the recruitment process themselves
  • Liaising with Kitchen Managers and Operations Managers to determine 
  • Liaising and briefing recruitment agents where required
  • Screen candidates according to recruiting criteria
  • Scheduling trial shifts with chef candidates and ensuring they run smoothly for candidates 
  • Scheduling interviews with other candidates and appropriate managers
  • Following up and confirming interviews/trials with all candidates
  • Providing job offers to all successful candidates, liaising with Kitchen Managers to arrange start dates and 
  • Ensuring successful candidates receive the all necessary onboarding and legal documents but are also guided through them in person, such as: Contract, Starter Form, Employee Guidelines, Food Safety and Health & Safety Induction
  • Job descriptions detailing roles & responsibilities
  • Facilitating induction and training plans with Kitchen Managers and Operations Managers

Communication & Team Coordination:
  • Scheduling weekly / monthly management meetings with teams as defined by senior management
  • Coordinate and confirm attendance, find location, help put together an agenda, maintain meeting minutes
  • Meeting minutes are to be sent out within 24 hours of the meeting to all managers.

General HR:
  • Day-to-day ownership of our HR, scheduling and payroll system, Harri - acting as the key contact point between Harri and the wider business
  • Monthly and fortnightly payroll administration
  • Maintain oversight of holiday schedule, keeping track of employee holidays taken, remaining, and accrued
  • Facilitate holiday bookings ensuring employees follow correct policy guidelines, managers respond in a reasonable time frame and holiday liabilities are managed appropriately. 
  • Maintain oversight of probation, 6-monthly and annual review schedule, ensuring managers conduct such reviews and appropriate documentation is taken and file
  • With support from our external HR advisors, payroll providers and the COO, facilitate any issues relating to pay, contracts and general employment, ensuring all such issues are resolved amicably and efficiently where possible and always adhering to legislation
  • With support from our external HR advisors and the COO, facilitate disciplinary and performance issue processes, manage grievances and implement disciplinary procedures, liaising between our advisors and managers
  • With support from our external HR advisors, prepare and review staff handbooks, guidelines and policies

System implementation, reporting and administration:
  • Providing senior management with HR and operational reporting as needed
  • Supporting senior management wit the implementation and ongoing utlitsation of operational tools and systems 
  • Provide general administrative support to senior management and the wider business, as required
REQUIREMENTS
  • Recruitment experience essentiall, especially if in the hospitality, F&B, catering industry
  • Formal HR qualifications would be great, but equivalent work experience also fine
  • A general, practical knowledge of HR legislation important 
  • Experience implementing and managing systems 
  • Strong interpersonal and communication skills
  • Ability to manage, guide and lead employees to ensure our people processes and procedures are adhered to

At Kitchen Ventures our mission is to provide high quality, chef-cooked food brands, all in one delivery, via our virtual food hall and network of tech-focussed, delivery kitchens across London.

We’re a small company now, but we’ve got big ambitions and we’re growing fast. 

We’re looking for a motivated and highly organised Recruitment & HR coordinator to join the team, owning the recruitment and onboarding processes of our kitchen teams, as well as providing general HR and administrative support to the wider business.

It's a tough game out there at the moment recruiting chefs - so we'll be looking for someone with tenacity, endurance and ability to think outside the box. 


RESPONSIBILITIES

Recruitment and Onboarding:

  • Leading a speedy and effective recruitment process of all kitchen/chef team members
  • Managing and owning our new ATS System, Harri, ensuring the system is maintained, up-to-date
  • Ensure all recruitment and onboarding documentation exists and up to date - including job ad templates, position descriptions, contracts, Employee handbook etc
  • Posting and updating all job postings as required, utilising Harri’ integrations and other adhoc job boards/forums/channels to ensure an effective and broad reach
  • Proving support and training to Kitchen Managers, so they can manage elements of the recruitment process themselves
  • Liaising with Kitchen Managers and Operations Managers to determine 
  • Liaising and briefing recruitment agents where required
  • Screen candidates according to recruiting criteria
  • Scheduling trial shifts with chef candidates and ensuring they run smoothly for candidates 
  • Scheduling interviews with other candidates and appropriate managers
  • Following up and confirming interviews/trials with all candidates
  • Providing job offers to all successful candidates, liaising with Kitchen Managers to arrange start dates and 
  • Ensuring successful candidates receive the all necessary onboarding and legal documents but are also guided through them in person, such as: Contract, Starter Form, Employee Guidelines, Food Safety and Health & Safety Induction
  • Job descriptions detailing roles & responsibilities
  • Facilitating induction and training plans with Kitchen Managers and Operations Managers

Communication & Team Coordination:
  • Scheduling weekly / monthly management meetings with teams as defined by senior management
  • Coordinate and confirm attendance, find location, help put together an agenda, maintain meeting minutes
  • Meeting minutes are to be sent out within 24 hours of the meeting to all managers.

General HR:
  • Day-to-day ownership of our HR, scheduling and payroll system, Harri - acting as the key contact point between Harri and the wider business
  • Monthly and fortnightly payroll administration
  • Maintain oversight of holiday schedule, keeping track of employee holidays taken, remaining, and accrued
  • Facilitate holiday bookings ensuring employees follow correct policy guidelines, managers respond in a reasonable time frame and holiday liabilities are managed appropriately. 
  • Maintain oversight of probation, 6-monthly and annual review schedule, ensuring managers conduct such reviews and appropriate documentation is taken and file
  • With support from our external HR advisors, payroll providers and the COO, facilitate any issues relating to pay, contracts and general employment, ensuring all such issues are resolved amicably and efficiently where possible and always adhering to legislation
  • With support from our external HR advisors and the COO, facilitate disciplinary and performance issue processes, manage grievances and implement disciplinary procedures, liaising between our advisors and managers
  • With support from our external HR advisors, prepare and review staff handbooks, guidelines and policies

System implementation, reporting and administration:
  • Providing senior management with HR and operational reporting as needed
  • Supporting senior management wit the implementation and ongoing utlitsation of operational tools and systems 
  • Provide general administrative support to senior management and the wider business, as required
REQUIREMENTS
  • Recruitment experience essentiall, especially if in the hospitality, F&B, catering industry
  • Formal HR qualifications would be great, but equivalent work experience also fine
  • A general, practical knowledge of HR legislation important 
  • Experience implementing and managing systems 
  • Strong interpersonal and communication skills
  • Ability to manage, guide and lead employees to ensure our people processes and procedures are adhered to