We are seeking a skilled and proactive IT Installation Engineer to support the deployment and maintenance of IT hardware and software across our headquarters and restaurant sites. This role involves extensive travel, including overnight stays, to support New Store Openings (NSO) and existing locations.

The ideal location for this role would be in Manchester, Birmingham or anywhere north - This role would include travel from Birmingham up to Scotland for New Store Openings. 

The ideal candidate will have hands-on experience in hardware installation, networking, and troubleshooting, with the ability to work independently and collaborate with other trades on-site.

This role offers an exciting opportunity for an IT professional who enjoys hands-on work, problem-solving, and travel. If you’re looking for a dynamic role with autonomy and variety, we’d love to hear from you!

Key Responsibilities:

• Install, configure, and support IT hardware and software across multiple sites.
• Provide remote and on-site support for HQ and restaurant locations.
• Set up and troubleshoot TCP/IP networks, ensuring proper device connectivity per network diagrams.
• Configure and troubleshoot Windows 10/11 operating systems, including user profiles and network settings.
• Assemble, install, and maintain data cabinets, switches, and network patching (hardware pre-configured).
• Mount and secure TV brackets, PC brackets, and other hardware at height using step ladders.
• Configure and deploy networked printers (TCP/IP setup).
• Work independently to troubleshoot and resolve on-site issues, liaising with electricians, shopfitters, and kiosk installation engineers as needed.
• Maintain clear and professional written and verbal communication with team members and stakeholders.
• Manage assigned tasks efficiently while coordinating with the wider IT team for guidance when necessary.
• Undertake additional duties as required within the scope of the role.

Key Skills & Experience:

• Experience in IT hardware installation and troubleshooting.
• Basic networking knowledge, including TCP/IP, device setup, and network issue resolution.
• Proficiency with Windows 10/11, including system configuration and troubleshooting.
• Hands-on experience with data cabinet assembly, network patching, and switch installation.
• Practical skills for mounting and fitting hardware at height.
• Strong problem-solving skills with the ability to work independently and adapt to on-site challenges.
• Excellent communication skills and ability to collaborate with multiple stakeholders.
• Ability to travel extensively and stay away from home as needed for project completion.

Our Benefits:  

• A competitive salary & bonus opportunity  
• £5k cash car allowance
• Tusker company car scheme
• Hybrid working (mix of from home and in store, extensive travel required)
• Private healthcare  
• Life assurance  
• Career progression opportunities   
• 25 days holidays plus bank holidays  
• Birthday day off  
• Benefits platforms, with cycle to work and gym discounts   
• Enhanced parental leave  
• Free chicken!  

At Popeyes everyone counts, it’s one of our values and something that sits at the core of who we are.  We believe inclusivity and respect are at the heart of all we do and we strive to create a place where everyone can be their true self. This is why we assess each application on the aptitude to do the job and nothing else. 

We are seeking a skilled and proactive IT Installation Engineer to support the deployment and maintenance of IT hardware and software across our headquarters and restaurant sites. This role involves extensive travel, including overnight stays, to support New Store Openings (NSO) and existing locations.

The ideal location for this role would be in Manchester, Birmingham or anywhere north - This role would include travel from Birmingham up to Scotland for New Store Openings. 

The ideal candidate will have hands-on experience in hardware installation, networking, and troubleshooting, with the ability to work independently and collaborate with other trades on-site.

This role offers an exciting opportunity for an IT professional who enjoys hands-on work, problem-solving, and travel. If you’re looking for a dynamic role with autonomy and variety, we’d love to hear from you!

Key Responsibilities:

• Install, configure, and support IT hardware and software across multiple sites.
• Provide remote and on-site support for HQ and restaurant locations.
• Set up and troubleshoot TCP/IP networks, ensuring proper device connectivity per network diagrams.
• Configure and troubleshoot Windows 10/11 operating systems, including user profiles and network settings.
• Assemble, install, and maintain data cabinets, switches, and network patching (hardware pre-configured).
• Mount and secure TV brackets, PC brackets, and other hardware at height using step ladders.
• Configure and deploy networked printers (TCP/IP setup).
• Work independently to troubleshoot and resolve on-site issues, liaising with electricians, shopfitters, and kiosk installation engineers as needed.
• Maintain clear and professional written and verbal communication with team members and stakeholders.
• Manage assigned tasks efficiently while coordinating with the wider IT team for guidance when necessary.
• Undertake additional duties as required within the scope of the role.

Key Skills & Experience:

• Experience in IT hardware installation and troubleshooting.
• Basic networking knowledge, including TCP/IP, device setup, and network issue resolution.
• Proficiency with Windows 10/11, including system configuration and troubleshooting.
• Hands-on experience with data cabinet assembly, network patching, and switch installation.
• Practical skills for mounting and fitting hardware at height.
• Strong problem-solving skills with the ability to work independently and adapt to on-site challenges.
• Excellent communication skills and ability to collaborate with multiple stakeholders.
• Ability to travel extensively and stay away from home as needed for project completion.

Our Benefits:  

• A competitive salary & bonus opportunity  
• £5k cash car allowance
• Tusker company car scheme
• Hybrid working (mix of from home and in store, extensive travel required)
• Private healthcare  
• Life assurance  
• Career progression opportunities   
• 25 days holidays plus bank holidays  
• Birthday day off  
• Benefits platforms, with cycle to work and gym discounts   
• Enhanced parental leave  
• Free chicken!  

At Popeyes everyone counts, it’s one of our values and something that sits at the core of who we are.  We believe inclusivity and respect are at the heart of all we do and we strive to create a place where everyone can be their true self. This is why we assess each application on the aptitude to do the job and nothing else.