We’re looking for a proven multi-site operator who can support the next step of our growth as we build our estate in the Republic of Ireland!  This will be our first Ops Manager role based in Dublin to support our new opening stores! 

You’ll play a crucial role in building our company culture by leading a successful team of General Managers, providing clear direction and motivational leadership. You’ll be responsible for ensuring your stores achieve their KPIs, especially sales and profit targets. Whilst ensuring the highest standards of Quality, Service, and Cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

This is a multi-site role covering Dublin, with regular travel to our stores and we’ll need you to live on patch.

What you’ll do here

• Oversee the daily operations of multiple locations, ensuring efficiency and profitability
• Ensure compliance with all regulatory requirements and safety procedures
• Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
• Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
• Ensure food quality standards uphold our ambition to be the most loved QSR brand
• Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
• Implement and maintain operational policies, procedures and standards across all locations
• Monitor and analyse financial performance, budgeting and cost control measures
• Drive continuous improvement initiatives to enhance operational effectiveness

What you’ll have done

• Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
• Excellent organisational and problem solving abilities
• Always leads by example, lives and breathes an epic guest experience and drives KPIs
• Strong leadership and interpersonal skills with the ability to motivate and inspire
• Extensive experience recruiting, developing and talent planning within your store teams
• Demonstrated ability to analyse financial data and make sound business decisions
• Knowledge of regulatory compliance and safety standards
  
  

Benefits

• Competitive salary and bonus scheme
• Benefits platform, inc. gym discounts and cycle to work
• Career progression opportunities
• Private healthcare
• Life assurance
• 30 days annual leave
• Birthday day off
• Free chicken!

Welcome to Popeyes! Founded in New Orleans in 1972. It all started with one small restaurant with a big idea that turned into a craze that swept America. We landed in the UK in November 2021 and since then we’ve been busy shaking up the chicken game, Louisiana style.  We’ve got ambitious growth plans as we expand around the UK.

This is your chance to join the team who’ve launched ‘The Chicken Sandwich that broke the internet' (Bloomberg) into the UK, were awarded the ‘Best International Newcomer of the year 2021’ by MCA and are now rolling out the fastest growing QSR brand in the UK. And now guess what?... We're expanding to the ROI!!!

Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.

We’re looking for a proven multi-site operator who can support the next step of our growth as we build our estate in the Republic of Ireland!  This will be our first Ops Manager role based in Dublin to support our new opening stores! 

You’ll play a crucial role in building our company culture by leading a successful team of General Managers, providing clear direction and motivational leadership. You’ll be responsible for ensuring your stores achieve their KPIs, especially sales and profit targets. Whilst ensuring the highest standards of Quality, Service, and Cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

This is a multi-site role covering Dublin, with regular travel to our stores and we’ll need you to live on patch.

What you’ll do here

• Oversee the daily operations of multiple locations, ensuring efficiency and profitability
• Ensure compliance with all regulatory requirements and safety procedures
• Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
• Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
• Ensure food quality standards uphold our ambition to be the most loved QSR brand
• Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
• Implement and maintain operational policies, procedures and standards across all locations
• Monitor and analyse financial performance, budgeting and cost control measures
• Drive continuous improvement initiatives to enhance operational effectiveness

What you’ll have done

• Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
• Excellent organisational and problem solving abilities
• Always leads by example, lives and breathes an epic guest experience and drives KPIs
• Strong leadership and interpersonal skills with the ability to motivate and inspire
• Extensive experience recruiting, developing and talent planning within your store teams
• Demonstrated ability to analyse financial data and make sound business decisions
• Knowledge of regulatory compliance and safety standards
  
  

Benefits

• Competitive salary and bonus scheme
• Benefits platform, inc. gym discounts and cycle to work
• Career progression opportunities
• Private healthcare
• Life assurance
• 30 days annual leave
• Birthday day off
• Free chicken!

Welcome to Popeyes! Founded in New Orleans in 1972. It all started with one small restaurant with a big idea that turned into a craze that swept America. We landed in the UK in November 2021 and since then we’ve been busy shaking up the chicken game, Louisiana style.  We’ve got ambitious growth plans as we expand around the UK.

This is your chance to join the team who’ve launched ‘The Chicken Sandwich that broke the internet' (Bloomberg) into the UK, were awarded the ‘Best International Newcomer of the year 2021’ by MCA and are now rolling out the fastest growing QSR brand in the UK. And now guess what?... We're expanding to the ROI!!!

Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.