Employee Records
Reception Manager
The Ivy Belfast
Full Time
2 Years Experience
Coins Icon Competitive salary
Reception Manager
The Ivy Belfast

Full Time
2 Years Experience
Coins Icon Competitive salary
Skills
Guest Relations
OpenTable
Fast-Paced Environment
Customer Service
Description

The Ivy Belfast provides a lively all-day dining experience in the heart of the city. It combines modern sophistication with a warm and welcoming atmosphere, open seven days a week. With views of the iconic City Hall, rich textures, and colourful artwork, our brasserie is a true destination for exquisite food and drink.  

We’re searching for a passionate Reception Manager. 

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.  

Benefits & rewards: 

  • Competitive Industry pay (based on salary & Tronc)    
  • Additionally, all managers receive an element of variable tronc.    
  • Extra holiday allowancefor length of service, up to 3 extra days after 3 years.   
  • 50% staff discountfor you and up to 3 friends when you dine in our restaurants.     
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.     
  • Career Development and Training, including Apprenticeships.       
  • You can take your Birthday as a day off- Guaranteed!     
  • Access to discounts on 100s of retailers, health, entertainment, travel & more.    

Key elements of your role as Reception Manager: 

  • Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table  
  • Efficiently manage the bookings, to allocate tables equally over all sections of the  
  • Restaurant and to stagger times of bookings.   
  • To manage, train and lead the reception team  
  • Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.  
  • Ensure when necessary, all payment methods are dealt with in the correct manner  

About you: 

  • You have 2  years + experience in this position  
  • Solution-driven individual able to work under the pressure of peak service  
  • You love to wow guests with exceptional service  
  • You have excellent English language skills  
  • You are friendly and professional with plenty of charisma and flair  
The Ivy Collection is an equal opportunity employer. We celebrate diversity are are committed to creating an inclusive environment for all employees.

 About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. 

The Ivy Belfast provides a lively all-day dining experience in the heart of the city. It combines modern sophistication with a warm and welcoming atmosphere, open seven days a week. With views of the iconic City Hall, rich textures, and colourful artwork, our brasserie is a true destination for exquisite food and drink.  

We’re searching for a passionate Reception Manager. 

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.  

Benefits & rewards: 

  • Competitive Industry pay (based on salary & Tronc)    
  • Additionally, all managers receive an element of variable tronc.    
  • Extra holiday allowancefor length of service, up to 3 extra days after 3 years.   
  • 50% staff discountfor you and up to 3 friends when you dine in our restaurants.     
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.     
  • Career Development and Training, including Apprenticeships.       
  • You can take your Birthday as a day off- Guaranteed!     
  • Access to discounts on 100s of retailers, health, entertainment, travel & more.    

Key elements of your role as Reception Manager: 

  • Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table  
  • Efficiently manage the bookings, to allocate tables equally over all sections of the  
  • Restaurant and to stagger times of bookings.   
  • To manage, train and lead the reception team  
  • Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.  
  • Ensure when necessary, all payment methods are dealt with in the correct manner  

About you: 

  • You have 2  years + experience in this position  
  • Solution-driven individual able to work under the pressure of peak service  
  • You love to wow guests with exceptional service  
  • You have excellent English language skills  
  • You are friendly and professional with plenty of charisma and flair  
The Ivy Collection is an equal opportunity employer. We celebrate diversity are are committed to creating an inclusive environment for all employees.

 About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.