We
are seeking a highly motivated and results-driven Manager of Luxury Hotel Room Sales to join our dynamic team. This individual will be
responsible for representing, selling, and booking corporate events at LDV at
the Maidstone working across all segments, including corporate offsites,
business travel, and social event and wedding blocks. The Manager of Event Sales will play a crucial role in cultivating strong relationships with potential
clients, managing event bookings, and ensuring exceptional service throughout
the planning and execution phases.
The
ideal candidate will have a proven track record in luxury hotel sales, with a
focus on corporate business development.
Key
Responsibilities:
- Sales & Business
Development:
- Actively
prospect and generate new business opportunities to funnel to the hotels
- Cultivate
relationships with event planners, travel managers, corporate clients,
and wedding coordinators to drive revenue across all hotel segments.
- Maintain
a detailed pipeline of potential business and ensure proactive follow-ups
with clients.
- Develop
and execute targeted sales strategies to achieve room and event revenue
goals.
- Oversee
the planning of all events booked and coordinate with on site operations
and f&B teams for execution
- Work
closely with clients to understand their needs and ensure that all event
logistics are tailored to their preferences.
- Provide
high-level customer service and personalized attention to clients
throughout the entire event planning process.
- Maintain
a strong network of clients and key industry contacts.
- Handle
all client inquiries, complaints, and requests in a professional and
efficient manner.
- Work
with the hotel’s revenue management team to ensure that pricing
strategies for group bookings and events are competitive yet profitable.
- Negotiate
event contracts, catering packages, and room block agreements, ensuring
the highest possible margin.
- Collaborate
with the marketing team to develop promotional materials and sales
campaigns targeted to corporate, social, and wedding clientele.
- Participate
in local industry events, trade shows, and networking opportunities to
increase brand visibility and generate leads.
- Maintain
accurate records of sales activity, client interactions, and event
bookings in the CRM system.
- Provide
regular reports on sales performance, market trends, and potential
opportunities for growth.
- Work
closely with other hotel departments, including front desk, operations,
and catering, to ensure seamless event execution.
- Train
and mentor junior sales staff or new team members as needed.
Position Requirements:
- Bachelor’s
degree
- Proven experience in luxury
hotel sales, event planning, and/or hospitality management, with at least
3-5 years in a similar role.
- Strong understanding of
corporate, social, and wedding event sales and operations.
- Excellent negotiation,
communication, and interpersonal skills.
- Demonstrated ability to meet
and exceed sales targets.
- Highly organized with the
ability to manage multiple projects and client relationships
simultaneously.
- Ability to work independently
and as part of a team.